AI Principles

AI technology within GetBusy’s products has the potential to bring significant value to our customers, enabling them to leverage deep insights from the valuable content entrusted to us, significantly enhancing their productivity.

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Keeping our customers' content secure is the foundation of our business. In designing, developing and deploying our AI technologies, we apply the following principles:

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Data privacy

The privacy of our customers' data and content remains paramount. Our AI technologies adhere to the same content and information access privileges as the user. Data that is beyond a user’s access privileges will never be used by the AI technologies available to that user.

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Security

Our AI technologies will maintain our very high standards of data security and will be subject to the same rigorous security testing and auditing as our core applications.

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Transparency

We will provide clear explanations of how our AI technologies work, their benefits and limitations, the AI vendors we select and how customer data is used.

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Control

Customers will be able to manage their AI preferences, including whether AI capabilities are enabled for then. We will never allow customer data to be used in the training of AI models without a clear explanation and explicit approval.

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Fairness

We will strive to ensure our AI technologies are fair, unbiased and inclusive by design. We will partner only with reputable AI vendors who share our commitment to privacy, security, and ethical standards.